OSM was hired as a subcontractor by a strategic communications firm for government agencies to create a social media strategy that complemented and ladders up to their key communication messages. Specifically to:
Create a CCWA Facebook page that is the official Facebook page for CCWA to engage with the Clayton County community.
Create a social media strategy that outlines CCWA’s approach to content, engagement, posting, customer service on social, social crisis and social media advertising.
Create a social media handbook that can be used by CCWA to maintain and execute social media strategy after our initial execution.
Create social media content that informs and educates the Clayton County community on CCWA’s key communication messages.
Create a social media handbook and social media content that informs and educates the Clayton County community on CCWA’s key communication messages.
CCWA has a social media page that educates and informs the Clayton County community and helps to answers customer’s questions and concerns regarding CCWA products and services.
CCWA has a social media strategy that can be sustained by both the Communication and Customer Service teams to meet their respective communication and business goals.
Branded custom social media content allows CCWA to amplify key messages, engage with customers and post consistently.